Order information

how can I place an order?

Ordering is quick and easy. Place your products in the digital shopping cart via the large orange button. Choose what suits you: have the product delivered or picked up. 

Choose one of ours payment methods and check your order. Then all you have to do is pay.

How can I change my order?

Change the name or address of your order? If the package has not yet left our warehouse, our customer service can still make changes. Please contact us as soon as possible by phone, e-mail or chat. Forgot product or ordered the wrong one? Can happen, our customer service is also ready to make changes to your order.

How can I cancel my order?

Cancel your order? No problem, contact us as soon as possible, because cancellation is only possible if your order has not yet left our warehouse. So make sure you are fast, because so are our employees in the warehouse.

Has your order already been shipped? Then you can refuse it at the door or return it after receipt. More information about return or exchange.